I bought this laptop from a store in the US and I found out that the performance on games in very low, my old laptop with an older CPU and GPU was performing better.
I contacted Nvidia and they tested the GPU and it was working perfect.
I contacted intel as well and they tested the CPU and it was perfect.
But when I benchmarked the CPU the score was low especially in the multi-core score.
Intel support agent told me that maybe HP disabled Intel Turbo Boost Technology.
I hope you can help me to fix this problem and make my laptop work good again.
My laptop specifications :
Intel UHD 630
Nvidia GTX 1060 Max-Q 3GB
16GB ram (2x8GB)
I tested the benchmark on battery mode and when AC plugged and the score while working with the battery was much more better than the score when AC plugged.
Didn't find what you were looking for?
Ask the community
Ask the Virtual Agent