Virtualized AMD-V/RVI is not supported on this platform.

[Diogo08]

Hi all,

I got a new laptop from HP which is omen 16 it has below configurations:

CPU: AMD Ryzen 7 7840HS w/ Radeon 780M Graphics
Cores: 8
Logical processors: 16
Virtualization: Enabled

In VMware Workstation 16, whenever I try to power on a VM, it fails to start. I've tried all the solutions I could find on Google and even took help from ChatGPT, but nothing has worked so far. My CPU is very powerful, and I specifically bought this setup for practicing labs, but now I can't proceed with any labs due to this issue. I’m hoping to get some help here to fix it. Please assist.

Will HP team can provide any fix to enable nested Virtualization?
Please note : Virtualization is already enabled in bios & i don't see any advance option in bios

BR.

[zoey7886]

@Diogo08, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Virtualization Issues on HP Omen 16 with AMD Ryzen 7 7840HS! 

We're thrilled to have the opportunity to assist you and provide a solution.  

It sounds like you’re encountering issues with virtualization on your HP Omen 16 laptop. Here’s a detailed guide to troubleshoot and potentially resolve the problem.

Step-by-Step Guide to Enable AMD-V and RVI

BIOS Check for Virtualization:

• Restart your computer.
• Enter BIOS setup by pressing F10 (this key might differ, so check your laptop’s startup screen for the correct key).
• Navigate to the Advanced tab.
• Look for Virtualization Technology (VTx) and AMD-V/RVI. Ensure they are both enabled.
• Save changes and exit BIOS.

Confirm Virtualization is Enabled:

• Confirm that virtualization is enabled in the firmware:
  1. Open Task Manager by pressing Ctrl+Shift+Esc.
  2. Click on the Performance tab.
  3. Check Virtualization status, ensure it says Enabled.

Update your BIOS:

• Go to the HP Support page and search for your HP Omen 16 laptop model.
• Download and install any available BIOS updates.

Ensure VMware Workstation Configuration:

• Open VMware Workstation.
• Go to Edit > Preferences.
• Click on Processors and ensure that nested virtualization or similar options are enabled (if applicable).
• In your VM settings, ensure that you have allocated enough CPUs and enabled virtualization.

Update VMware Workstation:

• Ensure that you're using the latest version of VMware Workstation.
• Check for updates within VMware Workstation and apply them.  

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[Diogo08 · Accepted solution]

Hi Zoei7886,

I searched a lot on the web but nothing worked for me, I am listing all the steps I tried to perform:

1. Windows security > Core Isolation > Memory Integrity > disable

2. Windows functionality > Hyper-V > disable

3. Windows functionality > Windows Sandbox > disable

4. Windows functionality > VMP > disable

5. BIOS > Virtualization > AMD VTM > enable

6. Local GPO > Computer Configuration > Administrative Templates > System > Device Guard > "Disable Turn on virtualization Based Security" > disable

7. Windows functionality > Windows Subsystem for Linux > disable

8. admin prompt > bcdedit /set hypervisorlaunchtype off 

Nothing work.

Now I have solved.

To permanently disabling deviceguard must be done with the tool "Device Guard and Credential Guard hardware readiness tool"
https://www.microsoft.com/en-us/download/details.aspx?id=53337
provided by Microsoft.

These are the steps:

1. download the zip file and unzip it

2. open powershell with administrator permissions

3. enters the path of the extracted folder

4. if you don't have permession to execute the file, launch this command before:
   Set-ExecutionPolicy Unrestricted

5. Now you are able to launch the command:
   .\DG_Readiness_Tool_v3.6.ps1 -Disable

6. Reboot your computer, during the boot it ask you if you want disable permanently Credential Guard and VBS.

Thank you.