Help! I have a chrome book that I purchased in feb 2019 and never used until a week ago. My warranty and virus protection meanwhile expired. Today I have a sliptware virus/spyware alert. How do I fix this???
A system recovery completely erases any local files or settings and returns the computer to its original factory-shipped state.
If a hard reset does not resolve your issue OR your Chromebook shows the error message Chrome OS is missing or damaged, you might need to perform a system recovery. For detailed instructions go to Chromebook Help Center and search for Recover your Chromebook.
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