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‎10-03-2022 11:39 PM

HP Recommended
Product: HP Chromebook - 14-ca003cl
Operating System: Chrome OS

There is a virus on my computer where every time I click on something it goes to this random tab called send us.com. It has also made my computer extremely slow. How can I fix this?

Category:
1 REPLY 1

‎10-04-2022 05:30 AM

HP Recommended

Hello @Clev1 

Sorry to hear that you are having problems ... I would like to help you.

(1) Perform a <Hardware Reset>

HP Chromebook Notebook PCs - Standard Method to Perform a Hardware Reset

 

(2) Please report your results

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