Volume is too lower even at max after Windows Update (Jun,27,2020)

[linkerting99]

The volume is just too low even when at max.

It was working perfectly the day before (Jun, 26, 2020) then on Jun, 27, 2020 I updated my windows version and boom! 

After I restarted, the problems popped in.

I've tried trouble shooting, uninstalling and installing the local audio drivers, disabled audio enhancements, selected "Do Nothing" in the communications tab of "Sound"...yet the problem still persists.

I'd appreciate if anyone can help me with this

Some additional info:

Driver: Realtek Semiconductor Corp

Driver Date: 9/17/2019

Driver Version: 6.0.8799.1

Digital Signer: Microsoft Windows Hardware Compatibility Publisher

[banhien]

@linkerting99 

Please do a clean install Audio software/driver, this should help.

(a) Download the following driver and save on your computer,
              https://ftp.hp.com/pub/softpaq/sp100001-100500/sp100144.exe
(b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
(c) Right click downloaded file and select Run as administrator,
(d) Reboot again.

Regards.

[linkerting99]

Problem still present.

However, shouldn't I  1) uninstall Realtek 2) Install your file 3) and then reboot (no second reboot needed)

That's because it appears that after the first reboot Realtek it is reinstalled.

As soon as I restart my computer the speakers play high for while but then after a couple of seconds (5-10). They start lowering down again.

[banhien]

@linkerting99 

Please do a clean install Audio software/driver, this should help.

(a) Download the following driver and save on your computer,
              https://ftp.hp.com/pub/softpaq/sp100001-100500/sp100144.exe
(b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
(c) Right click downloaded file and select Run as administrator,
(d) Reboot again.

Regards.

[linkerting99]

Still not working.

Here are the steps I followed:

1) Downloaded the latest Realtek audio driver from https://realtek-download.com/download-hd/ (Realtek HD Audio Driver (Vista/7/8/8.1/10) 64-bit (Executable file) (252 MB))

2) Proceeded to clean install it.

2a) It asked me reboot (1st time)

2b) After restart, I continued with the installation of Realtek until finished (didn't reboot)

3) I proceeded to install the following file (  https://ftp.hp.com/pub/softpaq/sp100001-100500/sp100144.exe)

4) Rebooted

5) Problem still persist

What am I doing wrong? Have any videos related to this?

[Lachs]

The problem has nothing to do with Realtek drivers, but with AMD drivers. See:

https://h30434.www3.hp.com/t5/Notebook-Audio/sound-plays-for-a-few-seconds-then-goes-out/m-p/7663328... 

or

https://h30434.www3.hp.com/t5/Notebook-Audio/My-speakers-have-gone-very-quiet-even-at-full-volume-Th...  (Here you should reinstall the graphics driver afterwards)