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‎09-29-2019 02:08 PM

HP Recommended
Product: HP SPECTRE X360
Operating System: Microsoft Windows 10 (64-bit)

My webcam has completely disappeared on my HP Spectre x360 and there is absolutely no option to reinstall it. It is not listed on the device a manager and after following ALL of the steps, yes all of the discussions and links have been explored,  and nothing has helped. I have been forced through the endless loop of entering drivers and support only to find zero drivers for the webcam and no option to manually reinstall. It is gone. PLEASE ALLOW US TO REINSTALL THE WEBCAM!

4 people had the same question
8 REPLIES 8

‎09-30-2019 04:05 AM - edited ‎10-01-2019 01:39 AM

HP Recommended

Hi

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‎09-30-2019 04:26 AM

HP Recommended

I have done all of the steps listed, including that one, it did not work.

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‎09-30-2019 06:39 AM - edited ‎10-01-2019 01:39 AM

HP Recommended

Hi

 

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‎09-30-2019 06:57 AM

HP Recommended

As stated, the webcam disappeared, HP is not giving the option the reinstall, which is the reason for my post. 

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‎09-30-2019 07:02 AM - edited ‎10-01-2019 01:38 AM

HP Recommended

Hi

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‎09-30-2019 07:19 AM

HP Recommended

Being unkind to individuals seeking help from an online community intended to help is unnecessary. Please discontinue. 

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‎10-16-2019 12:28 PM

HP Recommended

Hello Rebecca, I just have the same issue. Did you find any solutions to this problem?

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‎10-16-2019 12:43 PM

HP Recommended

LeonaardoLott zero solutions. I am without a webcam in my HP Spectre x360. HP has not addressed the issue. Thinking of going Chrome. 

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