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‎03-15-2019 12:38 AM

HP Recommended
Product: Elitebook 745 G5
Operating System: Microsoft Windows 10 (64-bit)

Machine: Elitebook 745 G5

OS: Windows 10 - 1803

Issue: Thousand, reoccuring warning from WHEA-Logger, event id 19:

Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Cache Hierarchy Error

 

Issue found on more than a 5 laptops in our company. Each laptop is fully patched with the latest HP BIOS and Drivers and latest Windows Updates.

@HP - Please check the current BIOS release and produce a new one with fixed issue.

7 people had the same question
2 REPLIES 2

‎04-29-2019 12:03 AM

HP Recommended

Have HP come up with a solution?

 

We have the same issue with over 1000 clients in our company.

Was this reply helpful? Yes No

‎05-26-2019 01:04 PM

HP Recommended

It is fixed in latest BIOS. But the downside is that Fn+ArrowKeys that worked as PgUp, PgDown, Home and End in "01.06.01 Rev.A" doesn't work anymore.

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