WHY are IMPORTANT HIGHLY VIEWED POSTS locked down with 1000s of view and 1000s of ME TOOs, no reply?

[braindandy]

This post has been treated unfairly....

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/WINDOWS-11-23H2-DRIVERS/m-p/893...

This post affects me as well.  If you have a Windows 11 build 23H2 it is NOT LISTED on the HP SUPPORT PAGE as which in the footnote there it states if it is not listed, then HP does not support it for updating drivers.  It is a lot strange because Build 22H2 and 24H2 are supported, and 24H2 is the Developer build that requires new hardware and is essentially Windows 12.  So the most recent Windows 11 Build, 23H2, which should be on nearly every PC now that was built before June of this year, is not supported by HP.

And yet, when members make a post about it, HP locks it down, accepting no replies and not giving any answers or fixing the problem. That post has thousands of views and "me toos" and no replies allowed or answers given.  I think that is a problem. Can someone at HP explain this practice?  I have seen it before on other topics as well, but this one really bugs me because suddenly I have to resort to non HP sites for driver updates.  It is not cool.

Call me crazy for complaining,,,,,

[A_Gayathri]

Hi @braindandy,

Welcome to the HP Support Community

I understand you are facing an issue with your Pavilion x360 14 inch 2-in-1 Laptop PC 14-ek0000 (54B24AV)

To assist better:

• May I have the serial no of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as phone number, email ID, etc. please share the details in private 

 I'm sending a private message to assist you with the next action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

[braindandy]

Why would you need my serial number to address an issue on your website where drivers are not supported for the most recent windows OS build?  It just seems like you intentionally ignoring the issue.  I don't understand that at all