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HP Recommended

HP Support Assist correctly id's my ProBook 4720s as running WIN10 (upraded from WIN7), but the HP site for downloading drivers only allows WIN7 or Linux entries to describe OS.  How can I get updated drivers for my (32-bit)

1 REPLY 1
HP Recommended

Hi:

 

Your notebook was never supported by HP for W10 since it was manufactured prior to August of 2013.

 

No W10 drivers were ever developed for it since it was manufactured prior to August of 2013.

 

If there are any devices that need drivers, you can try the W7 drivers and hope they work.

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