HP ALL IN ONE 21-2024 HARD CRASHED, RE INSTALLED WINDOWS 8.1 PRO MCE NEED PRODUCT KEY, I GUESS MACHINE ORIGINALLY HAD W8.1 HOME. MY ORIGINAL PRODUCT KEY WILL NOT WORK. I GUESS I NEED TO RE INSTALL HOME EDITION BUT DONT KNOW WHERE TO FIND IT, AND I THINK THERE ARE DIFFERENT BUILDS OF HOME EDITION. IF ANYONE CAN HELP IT WOULD BE GREATLY APPRECIATED. MICROSOFT TELLS ME I HAVE TO CONTACT HP. RESPECTFULLY
The product key is in the BIOS and W8.1 should not even ask for a key to install.
Use the Microsoft tool that I zipped up and attached below that you will need to transfer the ISO file to a DVD or USB flash drive so that it is bootable, or you can use a different free utility such as Rufus.
After W8.1 has completed installing, you can install the drivers and available software from your PC's support page.
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