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HP Recommended

Hi, @TECINFORUSSELL 

 

That model's hardware needs no additional storage controller drivers in order for Windows to find the drive, but I have zipped up and attached the Intel storage controller drivers for that model's chipset, so at least you can try them to see if Windows will find the drive.

 

There are 32- and 64-bit drivers in two folders which are good for W8.1/W10/W11

 

Unzip and copy all of the files in the 32- or 64-bit folder as applicable in the attachment to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the Windows installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

HP Recommended

I tried the suggested procedure but it still does not detect the internal memory.

booting with a linux live the system works. and the internal memory is detected but it is not possible to format it due to an error. probably the disk is damaged.

thanks

HP Recommended

You're very welcome.

 

Well at least you gave it a try.

HP Recommended

as always.

HP Recommended

Hi Mr. Paul, if I reinstall Windows due to SSD upgrade, do I need Intel Rapid Storage for the installation storage media? How many GB do you need to install Windows 11 on a flash drive? Is 16GB enough?

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