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‎03-04-2021 07:43 AM - last edited on ‎03-04-2021 08:49 AM by Retired

HP Recommended
Product: L2Z88PA#ACJ
Operating System: Microsoft Windows 8.1 (64-bit)

Serial no. [Private information removed]

Model:15-r249TU

I want to activate my Windows 8.1 as Ihave lost my product key no.

4 REPLIES 4

‎03-04-2021 08:30 AM

HP Recommended

Hi:

 

Your notebook came from HP with FreeDOS, which means that you need to have your own copy of W8.1 with a valid product key in order to activate Windows.

 

HP 15-r249TU Notebook PC Product Specifications | HP® Customer Support

 

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‎03-04-2021 08:52 AM

HP Recommended

I have lost the copy of W8. Please help to retrieve the product key no. to activate the windows. Thanks!

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‎03-04-2021 09:21 AM

HP Recommended

Hi:

 

Unfortunately, no one here can help you with that, because your notebook came with FreeDOS not Windows, so there is no product key in the BIOS like there are with the PC's that came with Windows from HP.

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‎03-04-2021 09:34 PM

HP Recommended

Hi Paul,

 

Noted for the information, can you please help to install WIndows 10 on free DOS in my laptop.

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