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‎05-26-2022 09:36 PM

HP Recommended
Product: HP Laptop

Hi. My nephew inherited an HP laptop and needs all of the data erased.  he doesn't have the password but I think that I can get past that by starting it up in 'Safe Mode'

Step 1. Turn on the computer and press the “F8” button. If you are in the boot menu, you have several options to boot Windows. Select the “Safe Mode” option and press Enter

Step 2. Windows starts in “Safe Mode” now, which is only accessible to the administrator. By default, no password is required for this access and you will enter the system unhindered. Windows looks awful in “Safe Mode”, so do not panic, that’s normal.

Step 3. Press the Start button on the taskbar and select the “Control Panel” menu. There you will find a folder called User Accounts. Open this with a double click. You will now see all configured accounts on this computer. Select the appropriate account and change the password to your liking.

 

I need to know if there is an easy way to delete all of the personal data while keeping the programs, OS & internet. 

I don't know the model # or the OS Version  (probably Windows 7 or 😎  but I'm picking it up on the weekend and will have that info then.

Any help will be greatly appreciated 

Thanks, Jimmy

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