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‎06-13-2017 04:22 PM - last edited on ‎06-13-2017 04:28 PM by Retired

HP Recommended
Product: Hp Envy M7-u900dx
Operating System: Microsoft Windows 10 (64-bit)

I have a Laptop model number Hp Envy M7-u900dx and the

serial no:  [personal information removed]

Product:W2K86UAR#ABA

 

I don't have the restore disk or the partition recovery I evevrything for this computer, however on the bottom there is a certificate of authenticity. The part where it say the product name has been rubbed off, but the number is still legible.

I would like to figure out what version of Windows 7 was originally on the computers so I can install that and use the product key.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-13-2017 05:09 PM - edited ‎06-13-2017 05:11 PM

HP Recommended

 

Specs page says Windows 10 Home 64bit:
https://support.hp.com/us-en/product/hp-envy-m7-u100-notebook-pc/10862139/model/11715534/document/c0...

 

You can also order Recovery Media for your laptop that will install Windows and all drivers/software.Last item in the list:
https://support.hp.com/us-en/drivers/selfservice/hp-envy-m7-u100-notebook-pc/10862139/model/11715534

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

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1 REPLY 1

‎06-13-2017 05:09 PM - edited ‎06-13-2017 05:11 PM

HP Recommended

 

Specs page says Windows 10 Home 64bit:
https://support.hp.com/us-en/product/hp-envy-m7-u100-notebook-pc/10862139/model/11715534/document/c0...

 

You can also order Recovery Media for your laptop that will install Windows and all drivers/software.Last item in the list:
https://support.hp.com/us-en/drivers/selfservice/hp-envy-m7-u100-notebook-pc/10862139/model/11715534

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No
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