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‎06-13-2020 09:46 AM

HP Recommended
Product: HP Notebook 15q-ds0007tu

Hard drive of my pc was replaced and my technician tells me to contact HP and they provide link to install windows.

2 REPLIES 2

‎06-18-2020 09:58 AM

HP Recommended

@Nidhi5 

If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.

The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.

Here is the link: https://support.hp.com/us-en/document/c06162205



I am a volunteer and I do not work for, nor represent, HP
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‎06-18-2020 11:39 AM - edited ‎06-18-2020 11:40 AM

HP Recommended

On another computer, download the Windows 10 installation media from Microsoft's official website. After downloading it, insert your flashdrive onto the computer then press the option to install Windows 10 onto a removable medium such as your flashdrive. Once completed (it shoulkd take a few minutes). Go to your laptop and press the power button,as soon as it boots press the F9 function key to choose the device you wish to boot from. Afterwards, the process should be automated and easy to understand. If you have any problems, feel free to send me a message.

My Setup:
HP Notebook: HP 14-dk0028wm
Current Operating System: Ubuntu 20.04 LTS
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