Warranty Checker Displays Incorrect Expiration Date

[Akshay79]

I have purchased an HP care pack that is registered to my device, however on the warranty checker page, it is showing expired. I tried raising warranty dispute but it gives Error 500. I tried to take it up with the social media team but have not recieved any response. 

[Irfan_06 · Accepted solution]

Hi @Akshay79,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with your laptop warranty.

The support here is limited and this issue might require one-on-one interaction to fix it.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Irwin6

HP Support

[Akshay79]

Update: The issue was solved, my warranty has been updated. Thanks for the response.