Warranty Checker Displays Incorrect Purchase and Expiration Date

[N_E_W_1]

I purchased the laptop on 15-03-2025.

The issue is the warranty date is showing as 29-04-2024 to 22-11-2025 whereas it should be 15-03-2025(date of purchase) to 15-03-2026.

I already raised a HP Case but issue not resolved yet

[Hawks_Eye]

Hi @N_E_W_1 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

It can be frustrating when warranty details don't align with your purchase date. 

Since you've already raised a case, I'm sending out a private message to assist you with the next course of action. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Hope this helps! Keep me posted for further assistance. 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”. 😊😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye