Warranty Dispute

[MHawk347]

Does anyone have a link that works to dispute a warranty issue for my HP Envy Laptop? I purchased a three year care package March 16, 2025. The warranty on my dash board says expired.  That is true for the manufactures warranty. The "dispute warranty" link I have isn't working and says to try back later. It hasn't worked for two days. I have a driver missing and the number keys don't work so I am not sure online help will work for me. I think I need local help but can't do that without warranty information.  If I can't get it, I'm sure local help can't get it either.

[VikramTheGreat]

Hi @MHawk347,

Welcome to the HP Support Community.
 

Thank you for reaching out, and I'm sorry you're having trouble accessing your warranty information.
 

If you purchased an HP Care Pack on March 16, 2025, it is possible that the Care Pack has not been properly linked to your device in HP's systems, or there may be a delay or issue with the warranty status being displayed on your dashboard.
 

Please check this document and follow the steps to raise the warranty dispute: Click Here

Also, please refer to this link to check the warranty status

I hope this helps.

 

Take care and have a good day.

[MHawk347]

Dispute Warranty Link still not working

[VikramTheGreat]

Hi @MHawk347,

Thank you for sharing the details.
 

Could you please send a copy of the invoice and the PC details via private message? This will help me review the information and see what support options may be available for your case.
 

Once I receive the details, I'll do my best to find all the assistance I can.
 

Keep me posted.