Warranty dispute progress

[JJBLT]

Hi,

I have submitted a warranty dispute with HP nearly 2 weeks ago (for the second time after many attempts) and have not heard any resolution of this other than an automated email saying that the dispute has been received. My 1 year warranty will also run out in April 2021 and I need to make a claim. How can I get this resolved?

[Jay_G24]

Hi @JJBLT,

I’d recommend you contact HP Phone Support in your region for warranty dispute updates and queries.

Follow the instructions below to reach them:

1) Click on this link - https://support.hp.com/us-en/contact-hp

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6)Fill the web-form and proceed further.

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  

Have a great day! 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[JJBLT]

Hi Jay, Thanks for your response. I tried to send you a private message, did you get it? The online form hung on me and I wasn't sure.