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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Warranty issues

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03-07-2021 10:48 AM
Today I called customer service with the intent to by a warranty for my laptop, the rep was having complications with his computer and my two different credit cards didn’t go threw. At this point the placed me on hold for a hour and 5 minutes never came back to say I can’t help you nothing. Then I got a completely different rep on the phone. I was prepared to purchase two warranties, now I I want nothing from Hp and I will tell my manager to take her business elsewhere due to poor customer service

03-09-2021 06:47 AM - edited 03-09-2021 06:47 AM
Hi@Nicole531Welcome to HP Support Community
I understand your concerns and frustrations,
You can purchase the extended warranty online as well as link click on the extended coverage,
Keep me posted. Happy to help!
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