Solved: Warranty registered before i purchased - HP Support Community

ARUNKUMAR_K · ‎03-13-2022

I purchased laptop Hp 14s dq 2101 tu on 21st October 2021.

But when I checked my warranty status, It shows that your warranty starts on 25th June 2021.

So that Warranty registered 3 months before I purchased the laptop.

Dilip_18 · ‎03-15-2022

Hi@ARUNKUMAR_K,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing warranty issues with the HP Laptop PC. I apologize for the Inconvenience.

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out.

Please reach out to the HP Technical Support team in your region regarding the warranty update.

Follow the instructions below to reach them:

1) Click on this link - https://support.hp.com/us-en/contact-hp

2) Select your product type below.

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Select the chat or get phone number options based on your preferences.

6) Fill the web form and proceed further.

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.

For any hardware issue or repair please click on the link Phone Assist Worldwide

Hope this helps! Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!

View solution in original post

Dilip_18 · ‎03-15-2022

Hi@ARUNKUMAR_K,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing warranty issues with the HP Laptop PC. I apologize for the Inconvenience.

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out.

Please reach out to the HP Technical Support team in your region regarding the warranty update.

Follow the instructions below to reach them:

1) Click on this link - https://support.hp.com/us-en/contact-hp

2) Select your product type below.

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Select the chat or get phone number options based on your preferences.

6) Fill the web form and proceed further.

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.

For any hardware issue or repair please click on the link Phone Assist Worldwide

Hope this helps! Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!

ARUNKUMAR_K · ‎03-16-2022

Thanks Bro

I have already contacted hp support.

They fixed my issue.

Dilip_18 · ‎03-16-2022

Hi@ARUNKUMAR_K,

Thank you for responding, I appreciate your time and effort.

Good to know that the issue is resolved.

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Warranty registered before i purchased

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