Water on laptop

[missingafoot]

HP 17-G133CL -- 17 inch touch screen laptop, 10 years old (?) -- spilled a glass of water on the back of the laptop.   Now all get is - 

 

[WAWood]

@missingafoot 

Turn the laptop OFF -- and do NOT turn it back ON!!

Spilling liquid on a laptop is the second-most damaging thing you can do to it (first is dropping it on a hard floor).

Here are some tips on dealing with liquid damage: http://www.makeuseof.com/tag/you-just-spilled-water-or-coffee-on-your-laptop-heres-what-you-should-d...

However ... it's most likely that SOME damage was done, regardless of how quickly you turned off the laptop and what you did afterward. The key problems are only the surface and almost certainly, more damage was done than that.

The ONLY way to know for sure is to take or send it to an HP Service Center and pay a LOT of money for them to run full diagnostics on it, and after that, to disassemble it to repair or replace any damaged components.

And, if the motherboard is damaged, the cost of repair can easily exceed the cost of replacing the laptop -- because (as far as I know) liquid spill damage is NOT covered under the warranty.

Since you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm

If that link does not give you the information you need, here is the general support link:

https://support.hp.com/us-en/contact-hp?openCLC=true

[missingafoot · Accepted solution]

Thank you so much.  I didn't turn it on for 2 days, then waiting got to be too much.  I had already called out to my son and daughter-in-law.  She ran a group within a major university to help students and teachers with computer issues, our son is with a group that installs software to prevent large companies from falling victim to ransomware etc.  They both said it's probably toast and no way to recover any info.  Your strike 3, I'm out.  Thanks so much for the info and your time.  Missingafoot (literally)