We can't find your camera: Error code OxA00F4244<NoCamerasAreAttached>

[laura72]

Brand new HP Spectre x360 has been nothing but trouble since coming out of the box.

The latest in a line of things that don't work: the camera. 

Tried updating everything, doesn't help. Tried turning off anti virus, doesn't help. Tried looking on Device Manager for "camera" to specifically update-> it's not listed on device manager at all, not as "camera" and not under "sound, video, and game controllers"

Anyone have any other suggestions? Thanks in advance

[praveen196]

@laura72 Welcome to HP Community!

I understand that you are unable to use the camera.

Do not worry. I will try to fix the issue.

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

http://support.hp.com/us-en/document/c03754824

In the meantime, please check on the laptop right side is there any Privacy switch. Just turn off and check for the camera. As shown below image. 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!