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- Web search capability appears & disappears from search bar

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07-28-2019 06:09 PM
After updating from Windows 10 1803 to 1903 I discovered some malfunctions on PC. First of all web search functionality is missing from the search bar. It sporadically returns after several days or weeks but disappears again indefinitely for another extended period. Whenever it returns I can tell even before I type in a web-related search. How? At the top of the search flyout where there is All Apps Documents Email etc You'll clearly see the term Web listed alongside. Once you check thereafter & see Settings alongside the aforementioned options & Web is missing from the lineup, it means that you can't launch web searches directly from the bar for as long as Web remains absent. If you attempt to you'll get a No results can be found message.
Secondly the screen brightness doesn't automatically adjust once you switch from plugged in mode to battery mode like it used to.
07-31-2019 02:48 PM
Welcome to the HP Support Community!
I recommend you follow the below steps and check if it helps
Open an elevated Command Prompt (right-click Command Prompt then ‘Run as administrator), then type the following command:
sfc /scannow
This will scan your system files for any errors and corruptions, and automatically attempt to fix them. Give that the Start menu search is a system process, any errors in it should be detected by using the SFC utility.
If you continue facing the issue, then follow the below steps.
1. Navigate to the Control Panel (click Start, then scroll down the Windows System folder and you’ll find it there).
2. Change the view to “Large icons” or “Small icons” if it’s not that already, then click “Troubleshooting -> System and Security -> Search and Indexing”.
3. Click “Next” in the troubleshooter, then check the box that applies to your issue (most likely “Files don’t appear in search results”, though if your Windows Search is working, albeit slowly, you should tick the third box down).
4. Finally, click Next to run the scan, which will automatically attempt to fix any problems.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
08-02-2019 11:54 AM
I recommend you perform a reset on the computer following the steps in the below article and check if it helps.
https://support.hp.com/in-en/document/c04742289
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee