Webcam driver on windows 8.1

[mohamedm88]

when i install win 8.1 and install all driver HP 

The webcam not detected on software windows8.1 and cyperlink or skype

I wish to solve this problem 

Thanks

[Mrstenter]

Hi Mohamedm88,

Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Notebook and Webcam issues. Here is a link to use the troubleshooting tool in Windows 8.

I would be happy to assist if needed. How Do I Find My Model Number or Product Number?

Please let me know.

Thanks.

[mohamedm88]

Thanks for replying me
But it not solve my problem
this IS information about my notebook
product name : pavilion g7 - 2000ex

[george-p]

Hi @mohamedm88 ,

Thank you for visiting the HP Support Forums. I'm sorry to inform you that your post has needed some editing to remove personal information such as the Serial Number in your Post. From our Rules of Participation:

Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.

If you need people to contact you directly, either ask them to send you a private message or subscribe to the thread so you will be notified when there are replies. You may also click on your name anywhere in the forum and you will be taken to your profile page, where you can find a list of threads you have participated in.

Sharing personal email addresses, telephone numbers, and last names is not allowed for your safety. If you have any questions feel free to send me a private message in reply.

Thank you
George

[Mrstenter]

Hi Mohamedm88,

What happens when you start the Webcam?
Press the Windows + Q key. Type CyberLink YouCam into the Search field.
Click CyberLink YouCam from the list of results.
-Or-
Double-click the CyberLink YouCam icon  on the desktop.
The CyberLink YouCam window displays.

Do you receive an error message?

Please let me know.

Thanks.

[mohamedm88]

warning
no webcam detected. try plugging in a webcam into your computer now. if you are using an integrated camera. make sure that it is turned on

this is message show , when i open cyberlink

[Mrstenter]

Hi Mohamedm88,

Uninstall all the Cyberlink software and restart the computer. Install the software from this link.

Hope this helps you.

Thanks.

[mohamedm88]

I do what you told me step by step , and uninstall cyberlink and install in the link but the same message show when i open cyberlink

[Mrstenter]

Hi Mohamedm88,

You will have to do a system restore back to Windows 8. Here is a document to check the system requirements.

Hope this helps.

Thanks.

[mohamedm88]

i installed windows 7 and 8 but my webcam not working also
are you have solution for that ??