Well my laptop screen goes black when I tried to hold it or due to sudden jerk.

[Err309]

Um my laptop screen goes black suddenly even when I tried to sometime hold it or pull it towards myself the screen goes black and it makes a 'krrrrrr' sound. I have never dropped my laptop.ut just goes black screen this noise and due to sometimes sudden jerk .What's the issue with it 🥲

[Irfan_06]

Hi @Err309,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with the laptop hardware and may need repair.

The support here is limited and this issue might require one-on-one interaction to fix it.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Irwin6

HP Support