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‎07-12-2024 10:24 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

idk what causes it to happen. It seems to correspond to a spike in cpu usage . the blue screen comes up and the message is to connect to an operating system bc it can't find it. I turn off the laptop and then turn it back on and it slowly reinstalls the operating system and then I have to run sfc and most of the time there are errors that get fixed and then a few days or a week or sometimes the next day it happens all over again. I've run every system diagnostic and repair I can find and they all say everything is ok. Please help

 

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1 REPLY 1

‎07-14-2024 05:39 PM

HP Recommended

This nearly always means the primary drive is failing, will need to be replaced, and Windows reinstalled on the PC.


See the following HP Guide for more information:


https://support.hp.com/au-en/document/ish_3053911-2842957-16



I am a volunteer and I do not work for, nor represent, HP
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