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‎08-22-2019 01:08 AM

HP Recommended
Product: 2EY77PA
Operating System: Microsoft Windows 10 (32-bit)

My laptop shuts down and restart again and again

1 REPLY 1

‎08-22-2019 02:31 AM - edited ‎08-22-2019 02:34 AM

HP Recommended

Hello @Hidex1

 

Welcome to the HP Support forum.

 

Here are some tips to help you get the best answer. Describe:

  • What you were doing & experienced
  • Steps to recreate
  • Any error messages & details
  • Recent software or driver changes
  • Your internet connection: LAN, VPN, or wireless
  • Pictures/Photos

Do not include any personal information such as your serial number.

 

See the Rules of Participation for information about posting or watch a short video on how to post the best question.

 

In the mean time, you may check this generic article >> https://support.hp.com/us-en/document/c03413399

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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