What is the process for HP to consider recalling a product?

[M1ke_017]

Is it possible to submit a product to HP for them to consider issuing a recall on?

Where could I find the internal process for deciding to recall a product?

[banhien]

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@M1ke_017 wrote:

Is it possible to submit a product to HP for them to consider issuing a recall on?

Where could I find the internal process for deciding to recall a product?

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@M1ke_017 

This forum mainly is for you and me, Please discuss wit HP directly using the following contact points in your country:

       http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

Regards.

[M1ke_017]

I have used those and they refuse to fix my product because it is out of warranty. I firmly believe the product is defective so a recall should be issued. 

[Paul_Tikkanen · Accepted solution]

Hi:

I suggest you contact the HP Executive Team at the link below and submit your concerns to them.

Executive Team: CEO email | HP® Official Site

[todick]

What about a UK number!!!