cancel
Showing results for 
Search instead for 
Did you mean: 
M1ke_017
Level 1
13 7 0 0
Message 1 of 5
302
Flag Post

Solved!

What is the process for HP to consider recalling a product?

HP Recommended
Pavilion

Is it possible to submit a product to HP for them to consider issuing a recall on?

Where could I find the internal process for deciding to recall a product?

 

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
135,016 124,372 20,701 31,787
Message 4 of 5
Flag Post
HP Recommended

Hi:

 

I suggest you contact the HP Executive Team at the link below and submit your concerns to them.

 

Executive Team: CEO email | HP® Official Site

View solution in original post

Tags (1)
Was this reply helpful? Yes No
4 REPLIES 4
banhien
Level 19
Level 19
94,803 93,460 12,281 26,111
Message 2 of 5
Flag Post
HP Recommended

@M1ke_017 wrote:

Is it possible to submit a product to HP for them to consider issuing a recall on?

Where could I find the internal process for deciding to recall a product?


@M1ke_017 

 

This forum mainly is for you and me, Please discuss wit HP directly using the following contact points in your country:

 

       http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No
M1ke_017
Author
Level 1
13 7 0 0
Message 3 of 5
Flag Post
HP Recommended

I have used those and they refuse to fix my product because it is out of warranty. I firmly believe the product is defective so a recall should be issued. 

Was this reply helpful? Yes No
Paul_Tikkanen
Level 21
Level 21
135,016 124,372 20,701 31,787
Message 4 of 5
Flag Post
HP Recommended

Hi:

 

I suggest you contact the HP Executive Team at the link below and submit your concerns to them.

 

Executive Team: CEO email | HP® Official Site

View solution in original post

Tags (1)
Was this reply helpful? Yes No
todick
Level 1
8 7 0 0
Message 5 of 5
Flag Post
HP Recommended

What about a UK number!!!

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation