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HP Pavilion - 15-cw1068wm
Microsoft Windows 10 (64-bit)

What repair is needed for Fail Code ID # Q7KTWK-000C9U-MFPXHF-C0TP13

2 REPLIES 2
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@JSmith54,

 

Click the link below to the failure ID diagnostic tool and provide necessary info and the tool will tell you what the problem is and possibly how to resolve it.

HP Customer Support - Service Center

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Tk_srq, Thanks for the attempt... the link for the Customer support only indicates a failure and doesn't mention what repair is needed, it gives me a list a nearby service centers that might help.

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