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HP Recommended
HP Envy 14t-3100 Spectre CT0
Microsoft Windows 7 (64-bit)

The charging cable on my laptop broke last week. I am having a difficult time figuring out which charger to get to replace it. The last one I ordered which said it supported my laptop did not fit in the charging port, the pin was too big. My laptop is an HP Envy 14t-3100 Spectre CT0, Product Number B4U52AV. I checked the official replacement parts on the HP website and it said the parts were discontinued.

4 REPLIES 4
HP Recommended

Hello,

 

Welcome to the HP Support forum. This is the one you need:

 

Screenshot_2018-10-21_17-27-14.png

 

 

 

** If in the USA, visit http://partsurfer.hp.com/ to order it

 

** Need assistance ?  Contact HP Parts team via email or chat >>> https://parts.hp.com/hpparts/Contact_us.aspx?mscssid=84EB40E9C5824327BE23880DA69FEDD5

 

Or visit some local reputable retail store and ask for assistance there

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
HP Recommended

This product says it does not come with the DC adapter cable, but only the adapter itself. Which cable would I need to buy to plug from the adapter to the laptop?

HP Recommended

Contact HP Parts team using the URL posted above - there you will find an email address, as well as chat option.

 

They are the ones who know best and are dealing with parts and shipments primary and know which is the correct one. This is supply chain process, I am an IT guy. Additionally, these vary from region to region [I am in Europe] and may be different in your location.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.