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‎11-23-2017 11:12 PM

HP Recommended
Product: Pavilion g7 notebook
Operating System: Microsoft Windows 8 (64-bit)
My hard drive failed and Im ordering a new hard drive for it. I need to know after I put my new hard drive in what to expect? And what I need to do step by step? I've already tried to restore or make a recovery disk and couldn't.
Fallon Rogers
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-23-2017 11:32 PM

HP Recommended

@Fallon4621

 

Please use the following instructions

 

   https://support.hp.com/us-en/document/c01950054

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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4 REPLIES 4

‎11-23-2017 11:32 PM

HP Recommended

@Fallon4621

 

Please use the following instructions

 

   https://support.hp.com/us-en/document/c01950054

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎11-24-2017 12:19 AM

HP Recommended
O thank you! My laptop will not boot or let me create a recovery and when I bought it, it didnt come with any disks for Windows. Do i have to purchase Windows and reinstall it?
Fallon Rogers
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‎11-24-2017 12:21 AM

HP Recommended

Hi,

 

Sorry, you did not read the instructions. Please follow Step 2.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎11-24-2017 05:15 PM

HP Recommended
Thank you so much I understand now. Thank you for pointing me in the right direction.
Fallon Rogers
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