Whats wrong with my computer (error code 0xc0000225)

[Jesseperez42526]

When i start my Notebook
(HP PAVILION NOTEBOOK STAR WARS EDITION)
It always says

Recovery
Your PC couldn’t start properly
a required device isn’t conncected or can’t be accesed.
Error 0xc0000225
You’ll need to use recovery tools if you dont have any... and so on.

Please help this has been going on for over a month now my friend says it has to do with the fact that the harddrive is full but i dont even download things please reply ASAP.

[Chimney_83]

Greetings @Jesseperez42526, 

Welcome to HP Forums and Thanks for the post. 

I understand that your computer is not booting and gives an error 0xc0000225 on startup, is that right?

Not to worry, I will be glad to assist you. 

Have you tried any troubleshooting steps on your own?

Have you run a diagnostics on your computer?

May I know the exact product number of your computer? Click here. Please do not share the serial number of your computer.

Turn the computer On and keep tapping F2 repeatedly on startup to enter system diagnostics. 

Once the computer is in system diagnostics, run a system test on your computer. Click here. 

If any of the tests fail, please contact our phone support team to check on the service options available for your computer. 

If all the tests pass, shut down your computer. 

Wait for a minute. 

Turn the computer On and keep tapping F11 repeatedly on startup to enter HP Recovery Manager.

Select troubleshoot in recovery manager. 

Then Advanced options and then Command prompt.

You might be prompted to enter the password of your computer. 

Run below commands in command prompt. 

bootrec /scanos

bootrec /fixMBR

bootrec /Fixboot

bootrec /rebuildBCD

You might be prompted press the Y button, please do so. 

Restart your computer and enter the command mentioned below.

　

chkdsk c: /f /r /x

Your computer will restart couple times, please be patient. 

Keep me posted. 

[Jesseperez42526]

When i press f11 it takes me to recovery but there is no troubleshoot option.

[Jesseperez42526]

Product id is NSR61UA#ABA

[Chimney_83]

Thanks for the reply and trying the suggested steps. Did you run a system test on your computer?

Recommend you contact our phone support team to get a recovery media for your computer. 

Boot the computer to recovery manager using the recovery kit and try to repair your computer. 

Keep me posted. 

[Jesseperez42526]

I did do a system test multiple times and they all passed

[Chimney_83]

Thanks for the reply and letting me know that you are run the system test and it passed. 

Request you contact our phone support team to get a copy of the recovery media to try and repair the OS, if it fails, you would need to reinstall the OS back on your computer. 

Keep me posted. 

[Lilstnkr]

Hp 2000 notebookpc system id is 1854

Processor type is intel (r) pentium(r) cpu 2030m@2.50ghz

I have run the test everything passed

I did the command prompts an it all went thru expcept the last command promt came back saying type of file system is NTSF volume label iswindows

Corrupt master file table windows will attempt to recover master file table from disk

Windows cannot recover master file table  CHKDSK aborted failed to transfer logged messages to the event log with status 50

So where do i go from here?

I dont have recovery disk i only have recovery usb

[Arthur-c]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
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3. Error message (if any)
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