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‎11-19-2025 08:44 PM

HP Recommended

 

IMG_20251120_080730_897.jpg

 

3 REPLIES 3

‎11-21-2025 12:21 PM

HP Recommended

Hi @Shanali2,


Welcome to the HP Support Community.

I Understand that your laptop has cooling fan error, sorry for the inconvenience caused. 

kindly try the below steps to fix the issue . 


1. Perform Power Drain

  • Shut down the laptop completely.
  • Disconnect the power adapter 
  • Hold the power button for 15–20 seconds to discharge residual power.
  • Reconnect power and try starting again.

2. Check for Dust or Blockage

  • Dust buildup can stop the fan from spinning correctly.
  • Use compressed air to gently blow into the cooling vents.
  • Avoid using a vacuum cleaner (it can damage components).

3. Listen for Fan Movement

  • Power on and listen closely — does the fan spin at all?
  • If it doesn’t move or makes grinding noises, the fan may be physically damaged.

4. BIOS Update

  • Sometimes the fan error is triggered by outdated firmware.
  • Visit HP’s official support site ( Link : https://support.hp.com/in-en/drivers/laptops ), enter your laptop model serial number , and download the latest BIOS update.

    I hope this helps.

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

Deep_World

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

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‎11-24-2025 09:38 AM

HP Recommended

Hi @Shanali2, 

 

We did not hear from you after I replied to your post that you had created on the HP Support Community.

 

This is a follow-up to know if the issue that you were facing with your HP product has been resolved.

 

If you encounter any more hiccups or have questions, please don't hesitate to reach out. We're here to help and support you every step of the way! 

We'll be archiving this case, but feel free to respond to this thread anytime to continue the conversation. 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Take care, and have an incredible day ahead! 

Best regards,
Deep_World

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

1 person found this reply helpful
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‎11-27-2025 06:49 AM

HP Recommended

Hi @Shanali2,

  

Hope you're rocking an amazing day! We just wanted to check in and see if everything is sorted. If you need any more help or just want to say hi, we're here for you - just a message away! 

 

Take care, and stay fantastic! 

 

Best regards,

Deep_World

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Was this reply helpful? Yes No
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