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Locked

‎02-26-2024 02:29 PM

HP Recommended
Product: HP Pavilion - 15-cd040wm
Operating System: Microsoft Windows 10 (64-bit)

I wanted to change the hard disk of my computer to SSD and I made a cloned image of the pc, but afterwards when trying to startup the pc there was only a black screen with the following text:

Boot Device Not Found

Please install an operating system on your hard disk.

Hard Disk - (3F0)

F2 System Diagnostics

For more information' please visit: www.hp.com/go/techcenter/startup

 

I tried running the system diagnostics, it showed multiple things:

When running the memory test it showed the message: 

Memory Quick Check : Passed

When running the hard drive check it displayed the message:

Testing Drive: 1

Smart check : PASSED

Short DST : FAILED

FAILURE ID : 6CXFJC-90V8G2-MFPURF-60RA03

PRODUCT ID : IKU37UA#ABA

HARD DRIVE 1

 

Moreover, I took out the computer hard disk, checked it on a different device and it showed that it was now empty and the information that was supposed to be saved on the SSD disk was also was gone. So I lost the information on the hard disk and the information that I copied from it to the SSD disk didn't save either.

To make the clone image of the hard disk I used the program: AOMEI.Partition.Assistant.10

And after using the program all of these issues appeared.

I request assistance with the issue, and hope that is can be somehow resolved.

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