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‎09-28-2018 08:11 PM

HP Recommended
Product: HP Laptop 17
Operating System: Microsoft Windows 10 (64-bit)

I just got my new HP laptop today and trying to setup my email. I have a gmail account and I log in and it accepts the username and passwords, then asks to accept to have access then says "something went wrong. we're sorry, but we weren't able to do that. Error code: 0x8000000b

 

Does anyone know what this means or how to fix this? 

61 people had the same question
2 REPLIES 2

‎09-28-2018 11:04 PM

HP Recommended

Evidently a fairly common issue:

https://answers.microsoft.com/en-us/windows/forum/apps_windows_10-outlook_mail-winpc/something-went-...

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‎09-29-2018 12:20 AM

HP Recommended

@BDubois89

 

I never use  Outlook to setup Gmail, only use  Outlook (Office suite and Windows) for Outlook.com and Hotmail.com. I use Gmail for gmail.com and I can also add yahoo mail fo gmail.

 

Hoe this helps.

 

Regards.

BH
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