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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Where can I find my laptop's exact configuration?

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08-26-2023 12:39 AM
Hi, can someone please tell me how I can check if my laptop was configured with a fingerprint scanner or not, I've bought it used, there is a scanner visible but it doesn't work, therefore I want to confirm if it's a dummy or not.
08-26-2023 05:04 AM
The series has MANY different machines, some have FingerPrint Reader, some don't. Please check your invoice to see it has Finger Print reader or not. Please also check page 12 of the following manual
https://kaas.hpcloud.hp.com/pdf-public/pdf_5801421_en-US-1.pdf
To verify that your computer supports fingerprint reader sign-in, select the Search icon (select products only) in the taskbar, type Sign-in options in the search box, and then follow the on-screen instructions. If Fingerprint reader is not listed as an option, then your notebook does not include a fingerprint reader.
Regards.
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