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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Where can i find all tools preinstalled

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01-31-2025 04:59 AM
Hello,
i did a clean install of my Laptop because of upgrading to WIndows 11 Pro
Now i am missing the "control center" App from HP, where i do all the settings for touchpad, hotkey configuration, screen adjustment, sensor settings...
Where can i download the preinstalled setting apps?
01-31-2025 01:40 PM - edited 01-31-2025 01:42 PM
Usually all the missing software can be found here. Unfortunately some products are specific to your model.
Instead of a Clean Install of Windows 11 PRO, you should have done a factory restore
The HP Cloud Recovery Tool is an application developed by HP. It enables customers to access a digital download of their recovery media and create a bootable USB drive (Minimum 32GB) to recover their units back to factory status.
Download tool here Microsoft StoreThank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
02-01-2025 12:19 AM
Hi, thanks for reply.
The problem is that I only have a Windows 11 Pro N Key from my community organization claimed over TechSoup. And a "N" key didnt't work for upgrading from the preinstalled 11 Home. Or is there a possibility i didn't recognize?
02-01-2025 01:45 AM
I do not know if it will work, but try the following. You will have to put the original 11 home back in.
Go to the Windows 11 ISO download site and download the multi-version that that has PRO N
Follow instructions here but select the PRO N for the USB flash drive (8gb or more)
Do not boot the USB. Instead put the USB in a port and find and run "setup"
You might ask over at microsoft for help.
Please let me know if it works!
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it