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‎08-02-2021 12:15 PM

HP Recommended
Product: HP Notebook - 15-bs013dx
Operating System: Microsoft Windows 7 (64-bit)

My dad has one of these notebooks. He does not have the recovery disk and had a hard drive failure. I replaced the current one with a ssd and installed windows from a generic windows 7 disc i had. No drivers function. I donot have a second computer with a disc drive. Do i have any other option besides purchasing a disc drive with burn capability? The notebook does not recognize any usb device i plug into it *to install drivers*

Category:
1 REPLY 1

‎08-02-2021 12:23 PM

HP Recommended

Oddly enough the post just below this seems to have the same issue and i was able to find another route. Please disregard.

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