• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Probook 450 G7
Microsoft Windows 10 (64-bit)

Hi there !

I have Probook 450 G7. and I want replace SSD with new one.

 

But, HP provided recovery image is DVD, so I can't use when do re-install my windows.

 

Is there a downloadable path for recovery image include HP software like a initial status ?

 

Please, let me know !

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Yes, there is a utility you can use that will create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook...the HP cloud recovery client utility.

 

This package provides the Cloud Recovery Client for supported models running a supported operating system. This Client Utility enables users to download the Recovery Kit from the cloud.

 

https://ftp.hp.com/pub/softpaq/sp85001-85500/sp85318.exe

 

I have attached an info link below for how to use the utility.

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

Yes, there is a utility you can use that will create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook...the HP cloud recovery client utility.

 

This package provides the Cloud Recovery Client for supported models running a supported operating system. This Client Utility enables users to download the Recovery Kit from the cloud.

 

https://ftp.hp.com/pub/softpaq/sp85001-85500/sp85318.exe

 

I have attached an info link below for how to use the utility.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.