• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-02-2017 11:44 AM

HP Recommended
Product: HP Pavilion dm4 - 2000
Operating System: Microsoft Windows 7 (64-bit)

The disk drive crashed on my HP Pavilion dm4 - 2000, S/N CNU12517VQ. I bought an new drive, installed it, then re-installed Win7-64 from an ISO file that I had. Now It is back up and running, but it has no drivers. I can't even connect it to the web, since I don't have the driver for the network interface card. It is very frustrating to me that HP does not have all these drivers readily available for download. Where can I find them?

 

Thanks 

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-05-2017 10:41 PM

HP Recommended

Thanks for the tip. I had already landed on that page many times before, but could never see the driver list. Then I realized that after selecting the windows version, I had to click on the CHANGE button. I did not realize that was a clickable button. I guess it was just not obvious to me. Anyways, after clicking the CHANGE button, the drivers appeard.  

 

thanks

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎09-02-2017 11:49 AM

HP Recommended

The drivers are readily available to download- from your Support page:

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-dm4-2000-entertainment-notebook-pc-seri...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎09-05-2017 10:41 PM

HP Recommended

Thanks for the tip. I had already landed on that page many times before, but could never see the driver list. Then I realized that after selecting the windows version, I had to click on the CHANGE button. I did not realize that was a clickable button. I guess it was just not obvious to me. Anyways, after clicking the CHANGE button, the drivers appeard.  

 

thanks

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.