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HP Envy 15
Microsoft Windows 10 (64-bit)

My laptop was damaged by liquid. Where can I send it to have it repaired? (Warranty hasn't expired yet)

 

Original Post:

https://h30434.www3.hp.com/t5/HP-Cafe-and-Lounge/Find-where-to-repair-my-Laptop/m-p/7108452#M13427

1 REPLY 1
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@Hyp3rDeath1011 

The manufacturer's warranty covers manufacturing defects -- NOT accidental damage.

 

You need to check with HP before sending it anywhere, since we are not allows to confirm warranty coverage.  Don't be surprised if they tell you that the liquid damage is NOT covered.

 

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (650) 857-1501.

You can also try contacting Tech Support directly using 1 (800) 474-6836.



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