useru Tutor
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Where to Replace battery

Pavilion 15-e038TX
Microsoft Windows 10 (64-bit)
My laptop cover almost 3yrs and battery gets damaged so where should I buy or replaced it. Please inform or give direct link.
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HP Support Agent
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Where to Replace battery

Hello @useru,

 

Welcome back to HP Support Forums. I will do my best to assist you with this issue.

 

I understand you want to purchase the battery for your HP Pavilion Notebook. Please go to http://partsurfer.hp.com/search.aspx to order genuine HP parts. 

Select your region on the top right corner and then search parts for "E4X98PA" (Product number of your notebook) to get the parts available for your notebook. Select the “Smart AC adapter” (Part number is - 710414-001) and order the part.

 

If the “Partsurfer” does not have the part in stock please contact HP tech support to order the part. You can visit http://support.hp.com/us-en/contact-hp and fill in your product details to get the tech support number.

 

Please let me know whether that works for you.

Cheers :)

 

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DVortex
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useru Tutor
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Where to Replace battery

My product no is e038tx
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useru Tutor
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Where to Replace battery

& I want battery not adapter
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HP Support Agent
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Where to Replace battery

Hello @useru,

Thank you for the reply.

 

The battery for your laptop is not available in online HP store.

So please call HP tech support to order a battery.  You can visit http://www.support.hp.com/contact-hp and fill in your product details to get the tech support number.

 

Visit us again if you have any concerns! Thank you :)

Cheers :)

 

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DVortex
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