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HP Notebook - 17-by0086cl

My storage drive crashed.  I did not back up my windows program.  Is there any way to get the original Windows 10 key from HP so I don’t have to purchase a new key for windows?

1 REPLY 1
HP Recommended

Hi:

 

The W10 product key is encrypted in your notebook's BIOS.

 

You don't need the product key to reinstall W10.

 

You can use the HP cloud recovery tool and a 32 GB USB flash drive to create a bootable USB recovery drive that will reinstall Windows, the drivers and the software that originally came with your PC.

 

Here is an info link for how to use the utility.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

 

Since you have to use the utility on another PC, you will need to enter your PC's product number in the tool's search window in order to proceed to make the recovery media.

 

Your PC's product number is:   4QP10UA#ABA

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