White screen issue of my laptop

[Marcus1818]

My laptop suddenly shown white screen everytime I turn on...after a few seconds of white screen it will turn off again,charging light indicator is working everytime I plug my charger....

[Riddle_Decipher]

@Marcus1818 Welcome to HP Community!

Here's what you need to do, to identify the issue and resolve it accordingly:

• check if it works fine on an alternate/external monitor.
  • If it works fine on an alternate screen, please Perform a hard reset, Attempt a BIOS recovery  and then, Run the System Diagnostics tests.

Follow these steps to perform the sfc/scannow command:

• Right-click on Start Menu button and open Command Prompt (Admin).
• Enter the following line and press Enter: sfc/scannow.
• Wait until the scan is finished (since the scan is deep, it could last for a while).
• Restart your computer and see if white screen still appears.

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.