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Locked

‎07-27-2024 10:30 PM

HP Recommended
Product: HP Pavilion x360 - 14-dh1142tu
Operating System: Microsoft Windows 11

I have a HP Pavilion x360 - 14-dh1142tu Laptop that I bought during Covid.  I used it for a year and then was hired by another company.  The new company provided a new laptop.  I used this HP Pavilion laptop very little.  Now I receive this error that the battery needs replacing?  I plugged the PC and it charges ok. 

However, the battery does not hold the charge for very long.

I have had laptops in the past with no problems with the battery at all.

 

I am thinking - this is a poor product.  Does anyone have a solution to this? 

 

I don't have the means to buy a new battery.  Obviously, the product is out of warranty and I am left with this lemon that can only be used whilst hooked up to power.

 

 

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