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- Re: Will refreshing Windows 8.1 delete my drivers?

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08-17-2021 08:48 AM - edited 08-17-2021 08:52 AM
I want to refresh my Windows 8.1 because the Wifi driver keeps disappearing and disconnecting. But when I go to Refresh my PC, of the apps that will be deleted, there are also some Realtek applications listed
So, I was wondering if the drivers that came with my PC will also be deleted if I refresh my OS? If yes, how can I reinstall them and will it create a problem?
Is there a work around so that drivers that came pre-installed install by itself?
Thank you!
08-17-2021 12:09 PM
Hello
[start]
This is an automatic response
in order to avoid writing the same thing each time
Some elements may therefore not apply to you
To be able to answer you effectively, we need some information
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer
HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support
Give the full name with the product number P / N
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb
Give the full version of windows
for windows 10 type winver in the search box
if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
Learn how to use the Community
Advice for asking the "Very Best Question"
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08-18-2021 08:37 AM - edited 08-18-2021 08:38 AM
did you at least try updating the drivers?
https://support.hp.com/us-en/drivers/selfservice/hp-15-r200-notebook-pc-series/7486447/model/7584405
Then it will all depend on what recovery you have tried
Depending on the options, either you find everything at the origin
either as you have visibly noticed, some programs will be removed, you will have to reinstall everything afterwards
The drivers, you will find them on the given support page
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08-19-2021 10:25 AM
at least try ,the driver installation from the page I indicated to you
After that you can always try the reset, indeed but it can be tedious, and nothing says that this will solve your problem, I advise you to do this as a last resort!
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