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- Win10 drivers for Envy x360 - 15-ew0023dx

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03-17-2023 02:24 PM
After migration from Win11 to Win10, Device Manager has two entries under 'Other':
USB Serial Bus (USB) Controller
USB Serial Bus (USB) Controller
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Where could I find the driver for this?
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The site only shows Win11 drivers, but I need Win10 (it's a hard requirement for the environment I'm using).
Laptop: HP Envy X360
Model: 15-ew0023dx
03-17-2023 03:25 PM
Hi:
The only suggestion I can offer would be to try installing the Intel chipset driver because there are no standalone drivers for any USB controllers since W8 came out in way back in 2012.
https://ftp.hp.com/pub/softpaq/sp140501-141000/sp140976.exe
If that doesn't work, please post the hardware ID's for the two USB devices that need drivers.
Use this guide for how to find the hardware ID for a device:
How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)