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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Win10 or 11 not installing 0x80070570

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01-23-2025 12:06 PM
1/ Would like to turn off Raid and use AHCI - Hot do I get into enhanced BIOS? F9 F10+A nothing works...
2/ Wiped the SSD - replaced the SSD - Try to install vanilla Win11 or Win10 - no dice
Win 10 install starts makes 3 partitions on SSD - Fails a bit later with error code 0x80070570
Windows cannot install required files.
BIOS Rev F.06
AMD Ryzen 5 7530U
PN 7x639UA#ABL
Now what - buy a Dell?
01-23-2025 12:18 PM
The only suggestion I can offer would be to use the HP cloud recovery tool to create a bootable USB recovery drive that will return the drive to its 'out of the box' condition.
Here is an info link for how to use the utility. You will need a 32 GB USB flash drive for this.
HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support
You can download the software from the Microsoft Store.
HP Cloud Recovery Tool - Free download and install on Windows | Microsoft Store
Since you have to use the utility on another PC you will have to enter your notebook's 7X639UA#ABL product number in the tool's search window in order to proceed to make the recovery drive.
A couple of things you should be aware of:
1. There is no such thing as any advanced BIOS settings in any HP consumer class notebook.
What you see is what you get.
2. Your notebook came with a 1 TB NVMe SSD.
NVMe SSD's do not use AHCI.
The use a separate NVMe controller.
NVMe SSDs may support RAID if the PC has support for two NVMe SSD's.
AHCI is only supported for SATA drives.